FAQ

SO MANY QUESTIONSSSSS!

We totally get it! You have started planning your wedding, you are looking for venues, The Cove interests you - but you have a MILLION questions. Well here are some answers that will hopefully give you more information and help you get one step closer to booking your dream venue. Something we forgot? Just email hello@thecovejervisbay.com.au

FREQUENTLY ASKED QUESTIONS

 

How do I work out the sleeping arrangements for my guests?

This is a very personal thing and tends to be different for every wedding. 

 

We suggest that you manage the entire process, carefully allocating your guests to each room in each cabin and tent and have your guests pay you directly for accommodation. This way, you can track who has paid and who is yet to pay. This gives you more control over payments and following up with guests who are dragging their feet! You then just pay us as per your payment schedule and your booking terms and conditions.

 

What time is check-in?

Check-in for bookings is 4pm. In the event that we have no bookings the day before, we may be able to offer you an early check-in. This can be confirmed 24 hours before your arrival. We cannot guarantee early check-in or arrange it earlier than that as we may have other guests or another wedding on the property who we are still servicing.

 

What time is check-out?

Check-out is 10am. In the event that we have no bookings arriving on the same day, we may be able to offer you a late check-out. This can be confirmed 24 hours before your arrival. We cannot guarantee late check-out or arrange it earlier than that as we may have other guests or another wedding arriving to the property.

 

What are the configuration and sleeping arrangements of the cabins?

1 x 7 bedroom Funhouse (sleeps 23)

3 x 3 bedroom Surf cabins (sleeps 6 per cabin)

6 x 2 bedroom Boat cabins (sleeps 6 per cabin)

From 2023, Boat cabins will sleep 4

3 x 2 bedroom Beach cabins (sleeps 5 per cabin)

From 2023, Beach cabins will sleep 4

1 x 1 bedroom cabin (sleeps 2)

8 x Glamping tents (sleeps max. 4 )

Total: 111 sleeping allocations

 

What is the music and noise policy?

All amplified noise and music needs to be turned off at 10:00pm Sunday - Friday and 10:30pm on Saturdays. No subwoofers of any kind are allowed on the property. No drums are allowed. To have a band you must request it in writing and provide details such as how many band members and what instruments will be played. You must obtain permission in writing from Management.  No bands, DJs etc are allowed on the beach. While it may appear we have no neighbours, we actually do and the noise can travel to them quite easily. Noise is a serious issue that must be adhered to and will be policed to ensure a great outcome for all.

Can I bring in extra guests with their own tents or campervans?

No, we can’t have any additional guests staying on the property or bringing their own tents or campervans. We have strict guidelines that dictate how we can operate and what our numbers are as we are situated in the National Park.