FAQ

SO MANY QUESTIONSSSSS!

We totally get it! You have started planning your wedding, you are looking for venues, The Cove interests you - but you have a MILLION questions. Well here are some answers that will hopefully give you more information and help you get one step closer to booking your dream venue. Something we forgot? Just email hello@thecovejervisbay.com.au

FREQUENTLY ASKED QUESTIONS

We have an in-house team of stylists, florists and event staff who can help you create your dream event. Contact us today for a style meeting and detailed quote. 

 

FREQUENTLY ASKED QUESTIONS

 

How do I work out the sleeping arrangements for my guests?

This is a very personal thing and tends to be different for every function. 

 

We suggest that you manage the entire process, carefully allocating your guests to each room in each house and tent and have your guests pay you direct for accommodation so you can track who has paid and who is yet to pay, this gives you more control over chasing payments and following up guests who are lagging in booking and paying. You then just pay us as per your payment schedule per your booking terms and conditions.

 

What time is checkin?

Checkin for bookings is 4pm. In the event that we have no bookings the day before, we may be able to offer you an early check in. This can be confirmed 24 hours before your arrival. We cannot guarantee an early check in or arrange it earlier than that as we may have other guests or functions on the property who we are still servicing.

 

What time is checkout?

Checkout is 10am. In the event that we have no bookings coming in on the same day, we may be able to offer you a late check out. This can be confirmed 24 hours before your arrival. We cannot guarantee  late check out or arrange it earlier than that as we may have other guests or functions coming in to the property.

 

What are the configuration and sleeping arrangements of the cabins?

1 x 7 bedroom house (sleeps 23)

3 x 3 bedrooms cabins (sleeps 6 per cabin)

6 x 2 Bedroom cabins (sleeps 5 per cabin)

3 x 2 Bedroom cabins (sleeps 4 per cabin)

1 x 1 bedroom cabin (sleeps 2)

8 x king glamping tents (sleeps max. 4 per tent)

Total: 117 sleeping positions

 

What is the music and noise policy?

All amplified noise and music needs to be turned off at 10:00pm on weeknights and Sundays and 10:30pm on Saturdays. No subwoofers of any kind are allowed on the property. No drums are allowed. To have a band you must request it in writing and provide details of how many band members and what instruments will be played and get permission in writing from Management.  No bands, DJs etc allowed on the beach. While it may appear we have no neighbours, we actually do and the noise can travel to them quite easily. Noise is a serious issue and must be adhered to and will be policed to ensure a great outcome for all.

Can I bring in extra guests with their own tents or campervans?

No we can’t have any additional guests staying on the property or bringing in their own tents – we have strict guidelines of how we can operate and what our numbers are as we are in the National park.