Frequently Asked Questions

You can arrive onsite from 2PM on your arrival day for an arrival meeting and to unpack and set up. Guest check-in starts at 4 PM. The ceremony space will be prepared on the morning of the wedding after yoga, and the reception hall will be arranged according to your floor plan before your arrival, laid with tablecloths, napkins, cutlery, crockery, glassware ready for you to begin adding your styling and décor after your arrival meeting. 

Guests must check out of all accommodation by 10 AM, but they are welcome to stay onsite until 11 AM.

No, the glamping tents do not have power. However, each tent has a designated power shelf in the facility shed, and the bathrooms are equipped with power.

Yes, please book through the provided link. The tasting includes a selection of dishes from our catering options, featuring entrees, mains, and sides served in a shared feast style.

We have a small shop/café for snacks, but substantial food options are not available. Please ensure all guests know to pack/bring food for the mealtimes you are not providing food for and any snacks they want for the duration of their stay and that they know it’s over an hour round trip to the nearest shop of café so there’s no ‘popping out quickly’ for something. 

Many couples add on an additional breakfast and have it a bit later as a brunch option which helps keep guests satisfied until the cocktail hour. Otherwise let guests know that all accommodation has cooking facilities and to bring something for their lunch the day of the wedding as that is not catered for. Alternatively you can opt to do a food station lunch from our catering menu. 

Dietaries: please be aware of your guest dietaries and choose a menu that caters to those dietaries to avoid extra costs to yourself. Where a dietary option has to be provided it will be charged at an additional supplement of $35 per person per course on top of the per head food cost already charged. This is due to the added costs and work involved in providing and orchestrating individual meals in a group catered setting. To avoid this we suggest you choose options that cater to all from our extensive range. For example, if someone is vegetarian, we suggest you have a vegetarian option in your entrees and mains as well as a meat or fish option. If you have guests that are pescatarian, be sure to include an ocean option in your entrees and mains etc.

Our team will move furniture for wet weather. All wedding events will be held in the reception hall.

You must move inside after 10 PM. Most guests tend to move into the funhouse using that as the after party house.

Yes, white chairs will be provided for the ceremony. Our team will move them on the wedding day and return them to the hall for the reception.

Yes, please include this in the seating chart of your final documents.

If you use our PA system, we can move it to any location you need during the event. We’ve never received complaints about the sound quality, so it should be good. We have speakers, a mixer and a microphone. 

We have two wooden easels (one black and one brown), but you'll need to provide your own signage for the seating allocation for your guests, welcome signs etc

No, all gatherings (events) such as an arrival night event must be catered by The Cove. There is no BYO except for guests to consume within their own accommodation. 

No, all food and beverages on the wedding day must be supplied by The Cove.

No, there is no BYO permitted.

They can use either system (very much our recommendation); just specify your preference in the final documents.

We have a coffee station at reception where you can set up a tab for your guests; it’s open daily from 8 AM to 4 PM.

You will need to pre-purchase these individually so our team can batch prep them. You can add more on the day but having them preordered for a certain quantity and time means there are no queues or wait times for your guests. 

No, unfortunately, the beers included in the bronze package are fixed and cannot be substituted with those from the silver or gold packages. Each package is designed with specific selections to ensure a balanced offering, so we recommend choosing the package that best suits your
preferences.

We can usually allow cultural drums for short periods of time, with written approval. 
Please inform us of the details and ensure you have approval from us before booking this in. 

Yes you can. All music will need to be downloaded prior to arriving at the venue. We recommend getting Spotify Premium and downloading your playlist at home, as the reception on-site can be quite spotty.

We don’t offer any alternatives to our printed menus. We don’t have a commercial printer and can’t guarantee other fonts, colours. You are welcome to design and bring your own menus however. 

Yes you can, all visits must be booked in. You can see available dates and times here. Please book a ‘follow up wedding inspection’

The minimum bar tab is $5,000 for a recovery & welcome days, if paired with a package, there is no minimum. Any unused bar tab will be refunded with your bond.

We recommend that you have a coordinator who can be the main point of contact between all your vendors and the venue throughout your stay, rather than you having to deal with all the finer details when you should be relaxing and soaking up wedding/holiday vibes.  
 
We are here to help you with all of your wedding needs and questions as they pertain to our venue – so any questions about the hotel, venue, restaurant, our services, equipment, etc etc 😊. But there are a million other little things that you will need help coordinating leading up to the day and also on the day – dress, cake, invites, vendors etc
 
For your wedding we take care of a lot of things including catering, beverages, making sure the venue is stunning, rubbish management, ushering of the vendors to the designated areas, ensuring all vendors have insurance, last minute trouble shooting, helping with any little things such as an extra power lead, a ladder you didn’t know you need etc! On the wedding day, we will checking in on you and your bridesmaids, and the groomsparty, bringing you anything you need, food, drinks, chairs, a steamer etc…you will have a personal point of contact throughout your stay who is on hand to bring you anything you may need.

However there are still more things for you to consider, such as coordinating all your vendors (music, celebrant, rings, flowers, styling, etc), cuing your music, styling….Someone to be the boss on the day and work to a run sheet and run all vendors, guests, etc and ensure that everything stays on your schedule. 
And for this you may want to have someone you can outsource this to, especially so that the vendors have a point of contact who is in control of timings, can liase between the different vendors etc and don’t need to disturb you.
 

We have 20 rectangle tables that seat 8 guests each (4 per side). Our rectangle tables are 2.4m x 1.0m. 
You can see some sample table layouts here. 

Please book in a wedding consultation for 10 weeks our from arrival. This is a 1.5 -2 hour meeting with a wedding team member and can be done onsite or online. You can book here:

It really is up to yourselves how much your charge guests and how much of the venue hire you want covered by guests. Plus any extras you’re adding on. If you go to www.eventbrite.com.au and look up The Cove you can see what some other couples are charging. Most charge $200-$350pp.
 
We would suggest charging per person, rather than per room, as guests won’t know who’ll they’ll be sharing with, as you’ll decide that once you have all your rsvps.
 
Below is an example of how some couples word the accommodation side of things on their wedding website:
 
The cost to you is $350 per person and includes:
- Accommodation for 2 nights
- Welcome gift
- Access to the property’s facilities: firepits, games 
- Welcome Night - Dinner & drinks - Group Yoga Class (very optional)
- Wedding Reception Dinner & Drinks
- Day after Recovery Breakfast
 
You decide the room rate. You allocate the rooms. You can charge more or less than what our online prices are, your guests are getting a lot more than regular hotel bookings, breakfast, yoga for example. As you decide the guest list I really would not recommend letting guests choose their own accommodation, it would be too hard to manage and guests will end up not getting their first preference. You provide us with your room allocation once you know who’s attending and guests get check in details from us, prior to arrival.

• 3-6 months prior to arrival - book in menu tasting

• 3 months prior to arrival - venue hire must be paid in full

• 3 months prior to arrival - 50% food and drinks deposit due based on estimated numbers

• 10 weeks prior to arrival - book a wedding consultation with a team member to go through final documents and any questions you have as you finalise the finer details.

• 8 weeks prior to arrival - food and drinks checklist with final menu choices and final numbers due. Plus all other documents are due now too: 

  • • • Food and drinks checklist - priority

      • room allocation

      • run sheet

      • final checklist

      • table layout plan for reception 

      • seating chart with dietary guests located